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Pharmadirectory.com - Dispute Resolution Policy
At Pharmadirectory.com, our primary mission is to provide a reliable and efficient sourcing platform for pharmaceutical buyers and sellers. As a B2B directory, we facilitate connections and interactions between parties, but we do not engage in any monetary transactions between buyers and sellers.
Dispute Resolution Process:
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Autonomous Negotiations: In the event of any disputes between buyers and sellers, we encourage both parties to engage in open and direct communication. We advise them to make every effort to reach an amicable resolution independently.
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PharmaDirectory.com Mediation (Non-binding): If an autonomous resolution is not feasible, PharmaDirectory.com offers a voluntary mediation service. Our team will act as neutral mediators to assist in the communication process and foster understanding between the parties. Please note that any resolutions resulting from this mediation are non-binding.
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Non-Liability of PharmaDirectory.com: It's essential to understand that PharmaDirectory.com is not a party to any agreements or transactions between buyers and sellers. As such, we do not assume any liability for the conduct, actions, or outcomes of such interactions.
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Independent Legal Advice: Both buyers and sellers are advised to seek independent legal counsel in case of disputes or concerns related to their transactions on the platform. Any legal action taken by the involved parties will not involve PharmaDirectory.com.
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Reporting Violations: If any user observes or suspects fraudulent or unethical activities on PharmaDirectory.com, please promptly report such incidents to our support team. We will thoroughly investigate the matter and take appropriate action to maintain the integrity of our platform.
User Agreement Acknowledgment:
By using PharmaDirectory.com's services, the registered companies acknowledge and agree to the terms of this Dispute Resolution Policy. They accept that PharmaDirectory.com is not liable for any disputes arising from their interactions on the platform.
PharmaDirectory.com is committed to promoting a fair and secure environment for all users. We urge our community to act responsibly and ethically, ensuring a positive experience for everyone involved.
For any questions or clarifications regarding our Dispute Resolution Policy, please don't hesitate to contact our support team.
Note: This Dispute Resolution Policy is subject to change without prior notice. Users are encouraged to review the policy regularly for any updates.